At Board Affairs Charcuterie, all orders are custom-prepared with fresh ingredients. Please review our policy before placing your order:

Deposits

• A 50% deposit is required to secure your event date.
• Deposits are non-refundable but may be applied to a future order (with proper notice).

Cancellations

• 7+ days before event: Deposit may be credited toward a future order within 6 months.
• Less than 7 days: Deposit is forfeited; additional costs may apply if prep has started.
• Within 48 hours: Full payment is non-refundable due to perishable products.

Delivery & Grazing Tables

• We do our best to deliver on time, but delays due to traffic, weather, or circumstances beyond our control are not eligible for refunds.
• Grazing table setup fees are non-refundable once scheduled.

Refunds

• Approved refunds or credits will be issued to the original payment method or as a future order credit.

💡 We value every customer and will always try to work with you if adjustments are needed—please contact us as soon as possible.