Welcome to Board Affairs Charcuterie. By placing an order with us, you agree to the following terms and conditions:

1. Orders & Payments

• All orders are custom and must be placed in advance.
• A 50% non-refundable deposit is required to secure your booking.
• The remaining balance is due 7 days prior to your event. Orders are not considered confirmed until payment is received in full.

2. Cancellations & Refunds

• Deposits are non-refundable.
• Cancellations made 7+ days prior may apply the deposit toward a future order within 6 months.
• Cancellations made within 7 days of the event will forfeit the deposit.
• Cancellations made within 48 hours are non-refundable due to perishable goods and custom preparation.

3. Delivery & Setup

• Delivery is available within designated zones for an additional fee. Free delivery may apply to qualifying orders.
• Grazing table setups include styling and require on-site access. Setup fees are non-refundable once labor has been scheduled.
• While we strive to meet agreed delivery times, we are not liable for delays due to traffic, weather, or other circumstances outside of our control.

4. Food Safety & Liability

• All products are prepared under certified food-safety standards.
• Once delivered or setup is complete, Board Affairs Charcuterie is not responsible for the handling, storage, or serving of food.
• It is the client’s responsibility to maintain proper food safety after delivery or setup.

5. Allergies & Dietary Requests

• Customers must notify us of any food allergies or dietary restrictions at the time of ordering.
• While we take precautions, we cannot guarantee that products are free from cross-contamination of allergens (including nuts, gluten, dairy, etc.).

6. Photography & Marketing

• We reserve the right to photograph completed boards and grazing tables for marketing purposes unless otherwise requested in writing.

7. Agreement

By placing an order with Board Affairs Charcuterie, you acknowledge and agree to these terms and conditions.